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Terms And conditions

Terms and Conditions of Use

First Aid Supplies Pte Ltd ("FAS") was established in 1976, founded by Mr Tan Siow Buck.  We are a private limited company registered in Singapore and located at 1 Jalan Kledek Singapore 199257.  This website is administered by FAS.  For the purposes of this document, the term "this website" refers to the First Aid Supplies Pte Ltd website at 

Please take some time to read these Terms and Conditions of Use before ordering any products from  By accessing, using and/or ordering any of our products displayed on this website, you agree to be bound by our Terms and Conditions of Use and all applicable laws and regulations.  If you do not agree to all of these Terms and Conditions of Use, you may not continue to access or use this website.  You are responsible for checking this page for the latest Terms & Conditions of Use as FAS reserves the right to update or modify these Terms & Conditions of Use at anytime without notice.

Trade Marks

All trademarks appearing on this website are the property of their owners, including, without limitation, FAS. These Terms & Conditions of Use do not grant any right, licence or interest to such trademarks.

First Aid Kit Contents

All first aid outfits and their refills are sold as systems.  Therefore, we are unable to breakdown the pricing for each component.  Individual items available for sale separately are displayed in their respective sections in this website. You can use the search field on the top right corner of this website to find them.

Contents of first aid kits may vary from the images shown on this website.  Images are provided solely for illustrative purposes and FAS makes no claim to their accurate representation of the actual items in the kits.  FAS reserves the right to add, remove or substitute any item in a kit depending on stock availability.

Products & Orders

Images of our products featured on this website are strictly for illustrative purpose only and actual products received may vary from visual representations available on our website.  Colour of products may vary slightly from that shown on the website due to studio lighting conditions or variances in computer screen calibration.  FAS reserves the right to substitute any product with another item of a similar function and value depending on stock availability.

FAS reserves the right, without notice, to modify the descriptions, prices, and images of the products carried on this website at anytime and limit the quantities of any product offered.  All orders are subject to stock availability and acceptance by FAS.  In exceptional circumstances where we may need to cancel your order after we have sent you an order confirmation and you have made payment for your order, the amount paid by you will be fully refunded to you.  FAS will not be liable to you or any other third party by reason of our withdrawal of any product from this website (whether it has been sold or not), removal or editing of materials or contents on this website, or refusal to process or accept any order.

Exchanges and Returns

Due to the nature of our products, we will only accept exchanges and returns of items with manufacturing defect within 5 working days from the date of purchase.  Exchanges and returns requests for items without accompany invoice or are defective due to misuse/mishandling will not be entertained.  If you believe you have received a defective item, you may email us with your order reference, invoice as well as photographs and description of the defect.  All exchanges and returns will take place at 1 Jalan Kledek Singapore 199257 during our operating hours.  If you exchange or return any item that does not meet the requirements for exchanges and returns set out above, FAS reserves the right to reject the exchange, return and any requests for refund.  All approved exchanges are on a strict one-to-one basis, subject to FAS' discretion.


You are granted permission to temporarily download one copy of the materials on this website for personal, non-commercial viewing only.  This is the grant of a licence, not a transfer of title.  Under this licence, you may not:
•    modify or copy the materials;
•    use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
•    decompile or reverse engineer any software contained on this website;
•    remove any copyright or other proprietary notations from the materials;
•    transfer the materials to another person or "mirror" the materials on any other server; or
•    use the materials in a manner that violate applicable laws and regulations.

This licence shall automatically terminate if you violate any of these restrictions.  FAS also reserves the right to terminate this licence at any time.  Upon termination of the licence, you must delete/discard all downloaded material in your possession regardless of format.

Your Personal Information

The First Aid Supplies Pte Ltd Privacy Policy presents how FAS manages the personal information collected via this website.  You agree to provide accurate, current and complete personal information for the purposes of account registration, purchase, payment, order fulfillment and all other transactions conducted with FAS.

User Submissions

In the case where you send certain submissions to FAS (such as reviews or ratings of products), you agree that FAS may at anytime without limitation, edit, copy, publish, distribute, translate or otherwise use in any medium these submissions.  FAS shall not be liable to pay any compensation for these submissions, be responsible for their confidentiality nor be obliged to respond to these submissions.


The materials on this website are provided "as is".  FAS makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including and without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.  FAS does not warrant or make any representation concerning the accuracy, likely results, or reliability of the use of the materials on this website, or otherwise relating to such materials, or on any site linked to this website.


In no event shall FAS or its suppliers be liable for any damages (including and without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on this website, even if FAS or a FAS authorized representative has been notified orally or in writing of the possibility of such damage.  You agree that by using this website, legal exclusion of limitations on implied warranties, or limitations of liability for consequential or incidental damages, do not apply.

Revisions and Errata

The materials appearing on this website may contain technical, typographical, or photographic errors and omissions.  FAS does not warrant that any of the materials on this web site are accurate, complete or current.  FAS may make changes to the materials contained on this website at any time without notice.  FAS does not, however, make any commitment to update the materials.  FAS shall not be liable to you or any third party for any changes made to this website, including its suspension or unavailability.


FAS is not responsible for the contents of any external website presented as part of the materials on this website.  The inclusion of such links does not imply endorsement by FAS, and is only intended for your convenience.  Use of such external websites is at the user's own risk.

FAS is also not responsible for the contents of any external website that links to this website.  FAS reserves the right to revoke permission to such links at anytime.


FAS may revise these Terms & Conditions of Use at any time without notice.  By using this website you are agreeing to be bound by the most current version of these Terms & Conditions of Use.

Governing Law

Any claim relating to this website shall be governed by the laws of the State of Singapore without regard to its conflict of law provisions.



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